Effective Date: May 2, 2025
At RV Resort @ Walnut Creek, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your information when you use our website or stay at our resort.
1. Information We Collect
We may collect the following information:
- Personal Information: Name, phone number, email address, mailing address, and payment details when making a reservation or inquiry.
- Booking Details: Check-in/check-out dates, site preferences, and guest count.
- Technical Data: IP address, browser type, pages visited, and other usage data via cookies or analytics tools.
- Optional Data: Preferences or feedback you provide, participation in promotions or surveys.
2. How We Use Your Information
We use your information to:
- Process reservations and payments.
- Communicate important updates about your booking.
- Improve our services and website.
- Send promotional offers, if you’ve opted in.
- Comply with legal obligations.
3. Sharing Your Information
We do not sell your personal data. However, we may share your information with:
- Payment processors (for secure transactions).
- Third-party services we use to manage bookings or send emails.
- Authorities, when required by law.
All vendors are contractually obligated to protect your data.
4. Data Security
We implement appropriate technical and organizational measures to secure your information. While no system is completely immune, we follow industry best practices to protect your data.
5. Your Rights and Choices
You have the right to:
- Access the data we hold about you.
- Request correction or deletion of your personal information.
- Opt out of marketing communications at any time.
You may do so by contacting us at: [Insert Email or Phone]
6. Cookies
Our website uses cookies to enhance user experience and analyze traffic. You may control or disable cookies in your browser settings.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and recommend reviewing their policies separately.
8. SMS Privacy Policy
We do not share or sell subscriber information with third parties for their direct marketing purposes.
No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
By selecting the checkbox on the booking checkout page, guests agree to receive marketing SMS. Message frequency varies.
Guests may receive an SMS before, during, or after their stay with us. Reply STOP to opt out at any time. Reply HELP for assistance. Standard message and data rates may apply.
9. Updates to This Policy
We may update this policy occasionally. Changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or your data, please contact us at:
RV Resort @ Walnut Creek
Email: Cassandra@cabinsatwalnutcreek.com
